Terms and Conditions mario888 — Complete Platform Usage Guide

01 Acceptance of Terms and Conditions

By registering, accessing, or using any service offered by mario888 through our official website at mario888.vin or our mobile app, you hereby acknowledge that you have read, understood, and agree to be bound by all Terms and Conditions stated in this document.

If you do not agree with any part of these Terms and Conditions, you are not permitted to use the mario888 platform. Continued use of the platform following any changes to the terms is considered acceptance of the updated terms.

02 Member Eligibility

To register and use the mario888 platform, you must meet the following requirements:

• Aged 18 years and above on the date of registration.
• Not located in a region or country where access to online gambling platforms is prohibited by local law.
• Having full legal capacity to enter into a binding agreement.
• Never previously suspended or banned by mario888 for any reason.
• Registering in your own name and not on behalf of another person.

03 Account Registration and Management

Each user is only permitted to hold one account active at mario888. Multiple account registrations are strictly prohibited and may result in the closure of all related accounts and forfeiture of balances without notice.

During registration, you are responsible for:

• Providing accurate, complete, and up-to-date information including your full name, date of birth, and contact details.
• Keeping your account password confidential — do not share it with anyone.
• Notifying mario888 immediately if you suspect unauthorized access to your account.
• Updating your personal information when changes occur.

Mario888 shall not be liable for any loss resulting from unauthorised access to your account caused by your own negligence in maintaining login security.

04 Deposits and Withdrawals

Mario888 supports multiple local Malaysia payment methods including DuitNow, FPX, Maybank2u, CIMB Clicks, Touch 'n Go eWallet, and Boost. All deposits are processed instantly while withdrawals are completed within 15 minutes to 1 hour depending on the chosen method.

• Minimum deposit limit: RM10.00 per transaction.
• Minimum withdrawal limit: RM30.00 per request.
• Withdrawals will only be processed to a bank account or e-wallet registered under the same member's name.
• Mario888 reserves the right to request additional identity verification before processing withdrawals that exceed a certain limit.
• Any withdrawal attempt suspected of involving fraudulent activity or money laundering will be blocked and reported to the relevant authorities.

05 Bonuses, Promotions and Special Offers

Mario888 offers a variety of bonuses and promotions from time to time. Each offer is subject to specific terms stated alongside the relevant promotion. General terms applicable to all bonuses:

• Each bonus has a wagering requirement (wagering requirement) that must be met before any withdrawal can be made.
• Bonuses can only be claimed once per promotion unless otherwise stated.
• Mario888 reserves the right to modify, suspend, or cancel any promotion without prior notice.
• Bonus abuse — including the use of multiple accounts or wagering strategies intended to exploit bonuses unfairly — will result in bonus forfeiture and possible account closure.
• Bonuses cannot be transferred to another member.

06 Game Rules

All games available at mario888 — including slots, live casino, fish shooting, and table games — must be played in accordance with the rules set by the respective game providers. The following are strictly prohibited:

• Using automation software, bots, or any third-party tools to influence game outcomes.
• Unlawfully colluding with other players to gain an unfair advantage.
• Exploiting any technical bugs or system vulnerabilities — any winnings obtained through bugs are invalid and will be voided.
• Disrupting or negatively affecting the gaming experience of other members.

Mario888 uses an independently certified RNG (Random Number Generator) to ensure the fairness of every game. Game outcomes are final and cannot be disputed unless there is substantial evidence of a technical failure acknowledged by mario888.

07 Inactive Account

A mario888 member account that shows no login activity or transactions for 180 consecutive days will be classified as an inactive account. The following policy applies:

• After 180 days of inactivity, mario888 will send a notice to the registered email address.
• If there is no response within 30 days of notification, an inactive account maintenance fee of RM5.00 per month will be charged until the balance reaches zero or the account is reactivated.
• The account can be reactivated at any time by simply logging in to the mario888 platform.
• Mario888 is not responsible for any loss arising from notified inactive account fees.

08 Account Termination and Closure

Mario888 reserves the right to suspend or close any member's account without prior notice under the following circumstances:

• Violation of any provision within these Terms and Conditions.
• Fraud, identity falsification, or illegal activities.
• Attempts at money laundering or financing of illegal activities.
• Abuse of the bonus or promotional system.
• Threatening, harassing, or defamatory conduct toward staff or other members.

Members who wish to voluntarily close their account may do so by contacting mario888 customer support. Valid balances will be returned upon completion of the verification process, subject to applicable terms and conditions.

09 Liability Limit

Mario888 shall not be liable for any direct, indirect, incidental, or consequential loss or damage arising from:

• The use of or inability to use the mario888 platform.
• Service disruptions due to scheduled or unplanned system maintenance.
• Unauthorized access to your account resulting from your own negligence.
• Disputed game results without solid evidence of a system failure.
• Changes in currency exchange rates or failure of third-party payment systems.

In all circumstances, mario888's maximum liability to any member is limited to the amount deposited into the relevant account within the 30 days prior to the claim arising.

10 Amendment of Terms and Conditions

Mario888 reserves the right to modify, add, or remove any section of these Terms and Conditions at any time. Any changes will take effect immediately upon being published on our official website.

We will endeavour to notify members of material changes via registered email or in-platform notices. However, it is the member's own responsibility to review the Terms and Conditions periodically. Continued use of the platform following any amendments is considered acceptance of the updated terms.

11 Privacy Policy

Use of the mario888 platform is also subject to Privacy Policy which forms part of this agreement. Our Privacy Policy describes how we collect, use, and protect your personal information in accordance with data protection laws applicable in Malaysia.

By using the mario888 platform, you agree to the collection and processing of your personal data as described in our Privacy Policy. You have the right to access, correct, or request deletion of your personal data at any time by contacting our support team.

12 Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions or the use of the mario888 platform, please contact our customer support team, which operates 24 hours a day, 7 days a week:

• Email: [email protected]
• Live Chat: Available directly on the mario888 platform
• Response time: Within 1 hour for all inquiries